BD
Bongiwe D

1 reviews | Active since Mar 2024

12 Mar 2024, 14:08

Worse Bank! Worse Branch!

Standard Bank Ladysmith branch the service is so disgusting- I have been sitting for 2 hours trying to sort why my app is not working hey have me holding on their call centre and no one is there

0
Replies (3)
Standard Bank
Standard Bank's reply12 Mar 2024, 14:11
Official
Dear Bongiwe, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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BD
Bongiwe D's update12 Mar 2024, 14:13
Reviewer Update
How does that help when I am still sitting in your branch holding on your call centre and getting no help- 2 hours 12 minutes and I am still here no a swers
BD
Bongiwe D's update12 Mar 2024, 14:13
Reviewer Update
You just sending an apology with no action! Worse!