Worse bank standard bank

Item: Standard Bank
Rating: 1
Author: Lynette N

I actually give them a zero i have been trying to get hold of a consultant from standard bank the whole morning no1 answers. I have done a transaction this morning I bought prepaid electricity but never received the voucher pin but money was taken intact they took the whole balance from my account and I have zero balance and I need them to contact me urgently on *** to resolve this immediately they are useless and they are ***** standard bank is the worst I want my money back

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Replies (2)

Standard Bank's replyOfficial

01 Dec 2021, 14:15

Dear Lynette N

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply01 Dec 2021, 14:15

Official