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romeo D
1 reviews | Active since Mar 2011
25 Sept 2019, 17:06
Worse bank ever
Worse bank ever , I went to draw my cash send and the ATM kept the R200 from the R600 .Bank manager calmly says the bank will look into matter and I am waiting as if you don’t need your money .... acting as if it’s a favour they doing a person ..... won’t ckmpensate you for coming back to the bank for a mistake their ATM’s are making yet they charge you full monthly service ... Month before last they debit my account for SIM card I don’t know about .... ****py bank ****py service
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Sept 2019, 12:56Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Sept 2019, 12:56
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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romeo D's updateReviewer Update
26 Sept 2019, 15:22The funny think is that you lying about your service aswell , I still don’t have my money and the managers arrogance is over the moon , true what they say when it comes to your bank their is No empathy or any responsibility taken from anyone in Standard Bank
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romeo D's update26 Sept 2019, 15:22
Reviewer Update
The funny think is that you lying about your service aswell , I still don’t have my money and the managers arrogance is over the moon , true what they say when it comes to your bank their is No empathy or any responsibility taken from anyone in Standard Bank
Standard Bank's replyOfficial
03 Oct 2019, 10:17Dear romeo
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply03 Oct 2019, 10:17
Official
Dear romeo
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***