KP
Kim P

1 reviews | Active since Jul 2015

17 Jun 2017, 12:03

Worse bank ever

<p>They are so unhelpful ecspecialy at the Randfontein branch. I wanted to increase my overdraft limit but they just say there is a stop on it. No reason given nothing. I've sent mails asking standardbank what's the problem but no one can ever give me a answer. They are the once taking service fees and interests and bank chargers but they can't even help a person who has been banking with them for years.</p>

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Replies (2)
Standard Bank
Standard Bank's reply19 Jun 2017, 08:56
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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KP
Kim P's update20 Jun 2017, 07:58
Reviewer Update

You just say you will escelate to the relevant department but never do anything!!!