CK
Cathy K

1 reviews | Active since Nov 2017

20 Nov 2017, 23:49

Worse bank ever.

I have had this account since Jan this year and I am already thinking of canceling it. Every time I have money in my account it just goes. I have been to the bank and there tell me it's monthly bank fees. How the HELL can my monthly bank fees be more then R350. This is not the first time. This is unacceptable. Pure ripoff of a bank.

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Replies (2)
Standard Bank
Standard Bank's reply21 Nov 2017, 05:12
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply21 Nov 2017, 09:07
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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