Worse Bank EVER

Standard Bank is the worse company to deal with. They have no manner as to how to speak to clients, very arrogant and will never apologize or admit their wrong.

I had unpaids on my homeloan in 2019, however instead of them calling me the immediately handed me to a collection agency, when I called to to enquire as to why they never contacted me they just referred me back to the collection agency. This year when Covid 19 hit and we had the hard Lockdown the debit just stopped for three months and continued the 4th month and at the time I though wow what an awesome bank just to find out now that I need to pay the arrears immediately as they never gave me the payment holiday. Had a discussion with a lady Imelda who clearly was not interested in helping after I have send numerous emails to Mr Sim Tshabalala and Mr Ben Kruger.

They now demanding a payment of R27k, and yet they don't see the need to assist their clients knowing what a year this has been.

Standard Bank is definitely not a bank that looks after their clients.