JN
Joyce N
1 reviews | Active since May 2018
15 Dec 2021, 09:35
Worse bank ever!
I just changed to standard three months ago ,I have the worse experience of my life ,the customer service centre is defunctional ,the app ,the internet banking worse ,I can't even access my salary except the old fashioned way atm jhoo!I call the call centre will hold for 30 minutes without any help,worse bank ever
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Replies (1)0
Replies (1)
Standard Bank's replyOfficial
15 Dec 2021, 14:01Dear Joyce N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply15 Dec 2021, 14:01
Official
Dear Joyce N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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