KP
Kim P

1 reviews | Active since Jul 2015

17 Jun 2017, 12:11

Worse bank

<p>I wanted to increase my overdraft limit but no one can help me and do not even have answers to why they can't help me. They are the once taking service fees and interests to pay their salaries. I've been banking all my life there and I now want to change banks because they are unhelpful and disgusts me</p>

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Replies (2)
Standard Bank
Standard Bank's reply19 Jun 2017, 08:48
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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KP
Kim P's update20 Jun 2017, 08:00
Reviewer Update

You keep saying that you will escelate to the relevant department but never does anything about it. What can I do for you to do your jobs as we pay you to do it?