DM
Diana M

1 reviews | Active since Jan 2025

03 Mar 2025, 17:54

***** - WORKING TOGETHER WITH MTN in *******l deductions of bank accounts

Been a year now - deducting money off our account - I have never had a MTN contract. Have reported case to police, to MTN at their head office , at my bank ***** department - still - every month just deducting unauthorised debitorder- numerous follow up emails - just no reply. After I reported Standard bank last on Hello Peter - they phoned me once - and that was it - that was more than a month ago

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Replies (1)
Standard Bank
Standard Bank's reply03 Mar 2025, 17:58
Official
Dear Diana

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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