NL
Nita L

1 reviews | Active since Oct 2017

19 Dec 2024, 16:08

Working in law, we inform our clients about the POPI Act and the protection thereof

Working in law, we inform our clients about the POPI Act and the protection thereof. For the past 2 days, my husband and I have been receiving inundated calls from a company. Eventually, only after we threatened to take the matter further the caller revealed that our information was sold to them from Standard Bank. Since when and who gave Standard Bank the right to supply 3rd parties with our details since we specifically tick NO on that and whenever asked, we also give strict instructions that our details and information are never to given under any circumstances. How much more money will Standard Bank make off their clients. Not only are they charging for any and every transaction, including SMS fees, but now my personal information has been sold. I'm totally disgusted and very disappointed. Is there no more privacy of clients anymore?

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Replies (1)
Standard Bank
Standard Bank's reply19 Dec 2024, 18:38
Official
Dear Nita,

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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