Worker swept my feet with a broom

I was sitting on the couches and a cleaner said I must lift my feet up so that she can sweep the floor, I refused as I was busy witho other staff, she swept my feet with the broom and said if I don't want to lift my feet, she's gonna sweep them, I then reported the matter to her superiors and was told she would be felt with, and she even refused to apologize to me even when asked by her bosses. I need an apology urgently.