CJ
CJ J

1 reviews | Active since Sept 2021

07 Sept 2021, 12:59

Wonderful Service from Butlari

After numerous struggles, regarding the delay with my loan application I spoke to Butllari at Personal Lending Department. She was very sympathetic, explained to me what she was doing, who she was escalating the query too and gave me assurance. In less than two hours my query that I have been struggling with for almost a week has been resolved. Thank you Butlari for making me a priority. Your assistance in this regard is appreciated.

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Replies (1)
Standard Bank
Standard Bank's reply08 Sept 2021, 01:10
Official
 
Hello
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 
 
Ashraf Khan,
Complaint Resolution Centre
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