EM
Elmon M

1 reviews | Active since Jan 2019

30 Sept 2019, 15:41

Wonderful customer experience

Last week i went into Standard Bank Brits to apply for a loan and I was assisted by Freddie Moloedi. As i was not a Standard Bank customer, he explained the process that will be followed after the loan has been granted and that he needs to do a confirmation of employment before I can get the funds. He kept me informed all the time. The wonderful experience i got from Him made me decide to switch my banking to Standard Bank as I was banking with Capitec. I would like to commend Him for the wonderful service that He gave to me.

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Replies (1)
Standard Bank
Standard Bank's reply01 Oct 2019, 15:18
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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