1 reviews | Active since Apr 2015
Withholding information
During November 2014 i app**** for a bond for the purchase of a house. Standard bank sent officials to inspect the property before they awarded the bond. The house was only registered on my name on 01 April 2015. Between Nov and April i accepted the bond. Standard bank never disclosed to me any defects or that they will not insure anything of this property.<br> I need to understand why Standard bank only informs me now (09 April 2015) of this when they assessed the house in November when I app**** for the Loan. Surely standard Bank would want to ensure their \aaset"my house is in a good condition at point of sale. It doesnt make sense why this would be kept a secret until i become the owner. Surely you would want your client to make a informed decision. I need a answer urgently"
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
