1 reviews | Active since May 2016

22 Jun 2016, 05:33

withdrawal fee

<p>Good morning </p> <p>I just checked my account statement and observed that my cash withdrawal fee charge is 50.80.is this a new increase in withdrawal fees?could you kindly explain this. I've made withdrawals and never did i pay a fee to the value of R50 for a withdrawal.Thanks</p>

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Replies (3)
Standard Bank
Standard Bank's reply22 Jun 2016, 06:27
Official

Good day Shana Chengan

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply22 Jun 2016, 12:37
Official

Good day Shana Chengan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply24 Jun 2016, 07:59
Official

Dear Shana Chengan

Thank you once again for your posting.

I refer to my email correspondence and confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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