TR
Theresa R

1 reviews | Active since Sept 2018

12 Sept 2018, 17:41

Withdrawal

Drawed money at atm r400 no money came out due to technical error but got deducted still waiting for money and feedback .just getting in progress text messages but no money it's been 2 weeks

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Replies (2)
Standard Bank
Standard Bank's reply13 Sept 2018, 10:13
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Sept 2018, 13:36
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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