1 reviews | Active since Oct 2025
With Standard Bank our funds aren’t safe.
I have experienced *****ulent transactions on STD Bank Account to the value of R8592.00 with total of 24 transactions separated and this happened in the early morning of Saturday 04/09/25 and no SMS was received in approving this transactions and I had the card with me.
STD bank have been unresponsive in trying to resolve this case since then and only received their outcome today ( 29/10/2025)which is almost a month.
On their outcome they declined to refund saying that I’m the one who authorised the transaction which is not the case and I further requested the report where it stipulates the number whereby the Vadocom vouchers were transferred to as they said the purchase were for vouchers however reports wasn’t provided.
This situation really affected me badly and below is the case number: Standard Bank ***** Case: ***.
Looking forward to a positive outcome.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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