1 reviews | Active since Jul 2014
***** with no help and I'm pregnant and in distress
Shocking levels of ***** that Standard Bank failed to block. Over 19 transactions occurred before I received a notification and blocked my card myself. Now the ***** division demands I go to the police with statements. But the credit division can't or won't issue me statements because my card is blocked so they won't process my case and have taken all of my money and left me with nothing. I am pregnant and this is causing incredible distress and no one is helping me.
Dear Tarah
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to delivering the highest standard of service to our clients, and we would like to investigate and address your concerns as a matter of priority.
Kindly send us a private message with your ID number, contact number, and email address, as well as your preferred time to be contacted, so that we may assist you further.
We sincerely apologise for any inconvenience and frustration this experience may have caused and appreciate the opportunity to resolve the matter.
Kind regards,
Standard Bank HelloPeter Team
Dear Tarah
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to delivering the highest standard of service to our clients, and we would like to investigate and address your concerns as a matter of priority.
Kindly send us a private message with your ID number, contact number, and email address, as well as your preferred time to be contacted, so that we may assist you further.
We sincerely apologise for any inconvenience and frustration this experience may have caused and appreciate the opportunity to resolve the matter.
Kind regards,
Standard Bank HelloPeter Team