With a salary of more than R60k I dont meet the requirements of even opening a savings account??????

I app**** for a savings account last week Friday,after standing in the que to get into the bank for 2 hours and 17min,I were attended to by a very friendly consultant,that made copies of my ID card and took my proof of residence,I asked her if she needs my previous bankstatements or payslip wherby she told me it wouldn’t be necessary as I am only opening a savings account but since I had an account previously it will need to be approved by head office and its just procedure but in 24 hours she will send the proof of account through to me. I didnt hear anything back the following day and emailed the consultant which rep**** that the branch were closed for the day but she will be in (Today) and will then just follow up and then send the account confirmation through to me. Just after 4pm today she phoned me and told me I didn’t meet the criteria and that my savings account couldnt be opened. I take home more than R60k a month,am not on ITC or have anything in arrears yet I didnt meet the criteria to open a savings account... what utter bull**** is that ? So my clean credit record isn’t a good enough reason just to open up a savings account ? I returned earlier this year from working overseas for 7 years and had to open a SA bank account and went to the Brooklyn branch as SBSA were my bank of choice,the consultant opened up a mymo account eithout asking me what type of account I want and she closed it after I told her what I expect of my bank account and then reopened and elite account. The bank flagged it as ***** because of the account opened and closed almost the same time and said that the main reason was that I didnt have a new ID card yet but only my temp ID. I left it there and went to Nedbank which didn’t have any problem to assist me. The new company I started to work for is with Standardbank and advised me to switch my bank as I get my salary 2 days later then the other people due to not being at the same bank. Now I am being denied of opening a savings account,I kean its not that I want credit or anything like that... this is BS.... I have downloaded the complaint for for the banking ombudsman and am not going to leave it there. While I was trying to open my account there were a customer that were at the consultant next to me that disnt even had a work or getting a salary yet they opened up her account and issued her a card the same time... why am I bwing treated like this ?