OW
Ozelthea W
1 reviews | Active since May 2022
23 Mar 2023, 16:54
Witchcraft
Yoh I lost R10 577.56 Yes I am just as much at fault for not double checking that account number but literally the account numbers are the same with a difference of a 7 at the end.. standardbank how can people’s account numbers be so similar it makes no sense
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
23 Mar 2023, 16:55Dear Ozelthea
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply23 Mar 2023, 16:55
Official
Dear Ozelthea
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
OW
Ozelthea W's updateReviewer Update
23 Mar 2023, 17:25I have emailed the ombudsman aswell and contacted them on WhatsApp
It makes no sense that account numbers can be so similar with just a “7” at the end
This is ****************
It makes no sense that account numbers can be so similar with just a “7” at the end
This is ****************
OW
Ozelthea W's update23 Mar 2023, 17:25
Reviewer Update
I have emailed the ombudsman aswell and contacted them on WhatsApp
It makes no sense that account numbers can be so similar with just a “7” at the end
This is ****************
It makes no sense that account numbers can be so similar with just a “7” at the end
This is ****************
Standard Bank's replyOfficial
23 Mar 2023, 17:28Dear Ozelthea
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply23 Mar 2023, 17:28
Official
Dear Ozelthea
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
OW
Ozelthea W's updateReviewer Update
23 Mar 2023, 17:58What makes no sense Standardbank account numbers are 9 digits but I transferred money to a 8 digit number …
Secondly the two account numbers are the exact same I just missed the last digit 7 ..
this is ****************
***
***
I have been ******
What account number is this that is so similar
Secondly the two account numbers are the exact same I just missed the last digit 7 ..
this is ****************
***
***
I have been ******
What account number is this that is so similar
OW
Ozelthea W's update23 Mar 2023, 17:58
Reviewer Update
What makes no sense Standardbank account numbers are 9 digits but I transferred money to a 8 digit number …
Secondly the two account numbers are the exact same I just missed the last digit 7 ..
this is ****************
***
***
I have been ******
What account number is this that is so similar
Secondly the two account numbers are the exact same I just missed the last digit 7 ..
this is ****************
***
***
I have been ******
What account number is this that is so similar
Standard Bank's replyOfficial
24 Mar 2023, 07:33Hi Ozelthea
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply24 Mar 2023, 07:33
Official
Hi Ozelthea
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,