WITBANK HIGHVELD MALL BRANCH
STANDARD BANK WITBANK - HIGHVELD MALL
I am not sure what the deal is with the Standard Bank branch in Highveld Mall Witbank but, twice now I was turned away and sent to another branch.
Twice I tried to do a deposit and twice they said I must go to another branch.
The reason why I choose to go the bank in the mall is for that little extra added safety because the bank is not as exposed as some of the other banks.
This forces me to go to one of the other branches which leaves me with an uneasy feeling because of a previous incident.
The staff at the Highveld Mall branch is not helpful or friendly at all and it feels like going to Home Affairs rather than a bank.
This is pathetic to say the least.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
12 Jun 2023, 12:28Dear Jaco
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jun 2023, 12:28
Official
Dear Jaco
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
