Wish this cannot happen to other castormer by employees that I'll treat or proper training should be given to employees how to treat castormers

On 27 June 2022 visited standard bank prominade branch western cape to be assisted with Z56 form for western cape education department to deposit my salary to my account I met a lady by the name of Sinazo Nconjana whom I asked her to help me she took the form from me half completed it and say she cannot continue because I must take form to police station because she is not commission of outh and I wanted solution from her she just left me and went outside the bank and I followed her and told her that previously other people once helped me with the form she was just rude and literally refused to help me I ask her to call her superior because now I had only one copy of form from my employer because the form was half done I couldn't even take the form to onother bank capitec and the lady the way she was so rude to she also refused to call her supervisor for me. For plus 20 years I used standard bank this was my first experience with the bank someone rudely refused to help without giving alternative service or advice what to do. Until I went back inside met onother colored lady who was willing to assist after I've explained my problem

What I can say I'm so so disappointed with the way I was ill treated by Sinazo Nconjana at my bank I've been with since I was 19 years I was never valued at all as a castormer