Will take your money but not receive it

Item: Standard Bank
Rating: 2
Author: Lesley M

I transferred money via EFT to my daughter's account in the early hours of this morning (1st May) to cover a debit order that is taken off her account on the first day of the month.<br> I carefully checked that the checked that the \Pay Now"was ticked.<br> Both accounts are with Standard Bank.<br> <br> I found that the money did not go to her account"

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Replies (1)

Standard Bank's replyOfficial

05 May 2015, 09:13

Hello lesm1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply05 May 2015, 09:13

Official