JL
Jaime L

1 reviews | Active since Mar 2018

15 Mar 2018, 12:32

Will not pay back the money

To whomever is Reading this,

For a number of years (4/5/6 give or take) i have received unrelenting phones calls from standard bank collection department as well as Saya Recoveries, when it was eventually handed over regarding a loan account attached to my name to which i dont ever remember having.

I have never in my life ever even done business with Standard bank, never ever owned any of their accounts and by all means have never taken a loan. the only dealings i have had with them are if i pay someone that owns a standard bank account.

For the same amount of time I mentioned above I have denied ever owning this account and asked for proof of debt. Whenever I request this, Saya disappears for a few months/years only to send me this mail again later requesting I pay. Again, I will say, I will not pay this until it has been proved I owe the money as I do not agree with this. The latest attempt was January of 2018, previous to that i cant remember when last, where i received a personalized email from the recoveries department expressing the urgency of payment to be made (FYI i still dont even know the amount i owe or even what the installment should be) i must just pay.

Upon requesting proof and explaining this sch**** all over again, they disappeared, no response no feedback.

its now march and im starting to receiving please pay Sms's.

i cannot imagine how this has affected my credit rating over the last however many years this has gone on.

i refuse to pay until it can be proved i owe the money. which it cant, unfortunately i must now just sit with a bad credit rating and constant bombardment because they cant prove the debt.

i need recourse, this needs to stop. why should i pay a false account and be subjected to penalties just because a bank says i should.

0
Replies (6)
Standard Bank
Standard Bank's reply15 Mar 2018, 12:46
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Complaint Resolution Centre
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JL
Jaime L's update15 Mar 2018, 13:38
Reviewer Update
no email received
Standard Bank
Standard Bank's reply16 Mar 2018, 06:35
Official

Thank you for posting your comments.

Email was resent today 16 March 2018 to the email address displayed on your hellopeter profile.

Kind regards

Complaint Resolution Centre
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*** (fax)
***

JL
Jaime L's update27 Mar 2018, 14:35
Reviewer Update
hi, still nothing received. PLease recheck the mail you sent
JL
Jaime L's update11 Apr 2018, 12:13
Reviewer Update
Still today nothing received. and not only have i not received any information on this account. I now find that the original debt collectors have now just sold my information to new debt collectors to try. Please...sort this hsit out, you are ruining my credit ratings chasing debt that doesnt exist. Im sorry noone likes STD bank anymore stop fishing at the bottom of the barrel
JL
Jaime L's update01 Jun 2018, 11:47
Reviewer Update
this issue is still not resolved, still no phone call, still no email. on monday i tried to apply for a cell contract which was declined. because of this error. i will be approaching the FSB and Ombuds re this account and the terrible lack of service from a bank that doesnt feature any longer.