1 reviews | Active since Feb 2014
will never recommend standard bank to anyone
I have recently accepted a credit card from Standard Bank and ever since that day i have had endless hassles with banking. I would never recommend anyone to bank with standard bank. I have been swiping my credit card and noticed that the sms and balance decrease is delayed. It takes more than 5 days sometimes for the sms and new balance to reflect. I make deposits at a standard bank atm i am charged 30r and the money doesnt reflect on the slip nor my online statements. I was advised it takes 15 days for the money to clear and reflect. I recently paid of the entire amount owing and today i see a transaction from last month appears and it shows a new balance as if i didn't free of the owing amount. Service like this is unacceptable as you are giving the incorrect amounts when spending and 1 or 2 weeks later you find all the sms and the balance drop. I have so much more to complain about standard bank but i will end up running out of characters. My main aim for this complaint is to let standard bank know that i would never recommend people to bank with them. I was once asked by a Standard bank consultant y i bank with FNB and not standard bank.. Well this is the reason why.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
