DF
D F

1 reviews | Active since Sept 2016

12 Dec 2017, 14:29

Why was I charged R 206 for a cash deposit fee?

Why am I being charged a cash deposit fee of R 206 for a cash deposit that I never made ???????????????????????

0
Replies (2)
Standard Bank
Standard Bank's reply12 Dec 2017, 14:34
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

***

***

Standard Bank
Standard Bank's reply14 Dec 2017, 07:03
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 14 December 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***