Why Standard Bank are you like this?

This bank will give you chest pains I swear! Account was in arrears, they told me to pay my installment at a certain date and I did so...as time goes, I missed 1 installment and sorting that out was hell!! Long story cut short...I get told to settle my arrears by 26th of November to continue using my credit card, I do so as they requested on the 25th of November.

They acknowledg this payment and then boom! My credit card is revoked and handed over to attorneys when it's no longer in arrears 😮! And fixed as per their arrangement!

Make it make sense!

These said attorneys also gave me a hard time as apparently I've been dealing with them since August, but I had no payment arrangement with them as I was paying my credit card as per email I received from standard Bank and my installment shown on the app.

I settled the amount they wanted, and the amount claimed by their attorneys to be able to continue to use the credit card...

How they decide to revoke after is beyond me. I'm shocked and I'm tired of fighting with this bank.

It's been hell dealing with them since my maternity leave. Most of their consultants are arrogant & show no understanding or care for their clients. I'm truly tired 😭 I don't know who to turn to, cry to... They are horrible people