1 reviews | Active since Feb 2015

12 Feb 2017, 10:01

Why no response ??

<p>I have had a number of emails, allegedly from Standard requesting FICA input after I download a document. As I am always suspicious of any email requesting download of a document, I have forwarded the email etc. to Fourways branch on three occasions and to the ***** department at ********** <p>Not a single acknowledgement or reply !</p> <p>As I completed FICA documentation for teh account in question just a few months ago in preparation of an account move (which was requested by Fourways) to Lydenburg, this just adds to my suspicion. I cannot put details of the account etc. here but my contact details will be available should anyone from the bank decide that they would like to communicate with me ! </p>

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Replies (1)
Standard Bank
Standard Bank's reply15 Mar 2017, 15:57
Official

Dear Peter

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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