AC
Albert C

1 reviews | Active since Aug 2014

16 Aug 2025, 01:31

Why is my credit card blocked?

Why is my credit card blocked? I can't pay for anything. I went out last night and couldn't pay for anything. Are you proud that you put me in a position where I couldn't pay for anything? Why do I have a credit card with Standard Bank?

0
Replies (3)
Standard Bank
Standard Bank's reply16 Aug 2025, 02:35
Official
Dear Albert, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team ***
Standard Bank
Standard Bank's reply16 Aug 2025, 12:47
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply16 Aug 2025, 16:51
Official
Thank you for bringing this issue to our attention. 

We have noted your concerns raised and we will follow up with the relevant team. 

Please be on the look for further communication. 

Kindest regards, 
Standard Bank Hello Peter Team 
***