1 reviews | Active since Dec 2021
Why I even want to be a customer of Standard Bank is betyound me.
Has anyone actually ever opened and account with Standard Bank by iwthe calling in or using the app?
I have been trying and waiting for a call bck from you for a week now, when I call in the sales team is too busy to take my call and I was assured it would not take more than 24 hrs for a sales consultant to call me back, that was last week Tuesday.
And don't even start with the app, that is a joke. I have tried and apparent submitted an application twice but I have had no communication since then.
How you ever reached 10mil customers is beyond me.
And I know the treatment will be the same as what I got when dealing wiith my divorce and my home loan. That only took 3 months and is still not finalized.
I will get a message or a phone call fapologizing and assuring me that someone will contact me shortly and this won't happen again, but noone will contact me and it will happen again.
Why I even try with them I don't know because you just don't care
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Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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