IM
Itumeleng M
1 reviews | Active since Feb 2019
03 Nov 2022, 21:19
Why havw 24 hour line if one cannot get through?
Why have a 24 hour Prestige Banking line if one cannot get through? I did not go to the branch because that requires me to apply for leave because Standard Bank is painstakingly slow
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
03 Nov 2022, 23:58Hello Itumeleng
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Nov 2022, 23:58
Official
Hello Itumeleng
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
IM
Itumeleng M's updateReviewer Update
04 Nov 2022, 04:35Kindly note that on Tuesday, 01 November 2022, I paid R1000 into my credit card at the ATM at the Fleurdal Mall, Bloemfontein. However, the amount has not reflected. This was the reason for my call to Prestige Banking
IM
Itumeleng M's update04 Nov 2022, 04:35
Reviewer Update
Kindly note that on Tuesday, 01 November 2022, I paid R1000 into my credit card at the ATM at the Fleurdal Mall, Bloemfontein. However, the amount has not reflected. This was the reason for my call to Prestige Banking
Standard Bank's replyOfficial
04 Nov 2022, 07:43Good Morning Itumeleng
Thank you for writing back to us.
Our team will have a look into your account and advise accordingly.
We sincerely apologize for any inconvenience caused.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Our team will have a look into your account and advise accordingly.
We sincerely apologize for any inconvenience caused.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Nov 2022, 07:43
Official
Good Morning Itumeleng
Thank you for writing back to us.
Our team will have a look into your account and advise accordingly.
We sincerely apologize for any inconvenience caused.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Our team will have a look into your account and advise accordingly.
We sincerely apologize for any inconvenience caused.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***