EE
Elzet E

1 reviews | Active since Oct 2011

26 Feb 2015, 20:05

why fica again?

I opened my account with standard bank a month ago where I had to submit my id and address documents. Today I get a message, please submit your fica docs??? What is going to be different now today than a month ago?? Surely this is rediculous. Phone the call centre and they transfer you from one to the next.... what on earth???

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Replies (1)
Standard Bank
Standard Bank's reply27 Feb 2015, 15:38
Official
Hello elzet.els,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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