Why do I bank with Standard Bank??????????

<p>This has just been a nightmare and no one at standard bank seems to know whar there are doing nor cares how all this is affecting me. I am very disaapointed at how they have handled this matter. I was very propmt at getting them the necessary documents on time for my recall but till today they have nothing abput it. I do not think it is rocket science to reverse a transcation especially when I informed the Bank 2mins after, I made the error on the 19th November 2016 and today is 28th November2016 and they just informed me that nothing has been done as yet. I have spoken to several consults throught out the course of last week and non of them seem to have managed to assist me. I sent emails ********** ********** ********** on 22nd and they all ignore my mail. I feel this could have been resolved in a much shorter time but now i have to wait longer just because the Bank does not care and can not do their work properly. All they want is our money and customer service is c;early lacking at Standard Bank.</p>