WM
Wandile M
1 reviews | Active since Oct 2024
26 Oct 2024, 04:47
Why can't my ucount account close
I have such a terrible time with the ucount account I continuesly try to cancel it but it just keeps staying I tried to phone the people there they gave me nothing and I tried to email them still nothing and the fact that it's so hard to cancel it whilst easy to sign up irritates me like is standard bank losing money so much so that they would rather give customers a terrible time then to just let them go I mean come on standard bank
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Oct 2024, 10:08Dear Wandile,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply26 Oct 2024, 10:08
Official
Dear Wandile,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
30 Oct 2024, 09:41Dear Wandile,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply30 Oct 2024, 09:41
Official
Dear Wandile,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team