WHY CAN'T I LOGIN TO INTERNET BANKING??

I am putting Standard Bank STRAIGHT onto HP because every time I tweet them regarding any issue, they don't bother to respond.

I am trying to close some of my accounts. When I called the call centre a few weeks ago they told me I need to do this online. The new website does not allow this function so I tried switching to the old website. I am UNABLE TO LOGIN TO THE OLD SITE?!? The first page tells me that the card has expired or does not exist and then when I try to "add new card", it tells me the card is already registered?

I am SICK of Standard Bank's bull**** service. I will NOT waste my airtime holding on the call centre in the hope that I am eventually put through to someone who can help me, and clearly they don't care about social media since no one ever responds to me.

PHONE ME TO SORT THIS OUT OR I WILL CONTINUE TO WRITE BAD REVIEWS!

I WILL NOT COME INTO A BRANCH, I expect this to be sorted out for me so I can cancel accounts online like I am supposed to be able to do, and I AM SICK of being told I always have to come in to a damn branch!

PATHETIC BAN****