JP
Jan P
1 reviews | Active since Jan 2013
16 Sept 2019, 10:24
Why can you help me to setup an account on the app.
I am trying to open a MyMo account on the Standard bank app.
I have installed and registered the app but see no option to apply. I have contacted Standard Bank through facebook on how to install the app, I am getting all the answers except on how to add an account. I asked for a tutorial no help, then they send me a link to tell my I can open an account by installing the app, I'm back so square one.
How difficult can it be to just say select, example accounts and the select add account, seriously?.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Sept 2019, 21:32Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply16 Sept 2019, 21:32
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's replyOfficial
25 Sept 2019, 13:49Dear Jan Adriaan
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply25 Sept 2019, 13:49
Official
Dear Jan Adriaan
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Clint Petersen
Complaint Resolution Centre
***