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BonJovi B

1 reviews | Active since May 2011

28 Dec 2023, 15:34

Why can we not use conveyancer attorneys in my area?

Why does Standard Bank insist using conveyancer and bond attorneys that are far away from where I stay? Last year I had to drive all the way to Krugersdorp, now I have to go to Parkview. Do you honestly want to tell me there are no attorneys in Florida Park/Roodepoort?

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Replies (4)
Standard Bank
Standard Bank's reply28 Dec 2023, 15:56
Official
Good day 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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BB
BonJovi B's update28 Dec 2023, 16:01
Reviewer Update
Please make the attorneys Louise Tonkin Incorporated. They are situated at 484 Ontdekkers Road, Florida Hills, 1709. It is 200 meters away from where I stay. Thanks
Standard Bank
Standard Bank's reply28 Dec 2023, 16:32
Official
Good day 

Thank you so much for the information.

We will forward your request to our Home Loans Department and provide you with an update.

Warm regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply29 Dec 2023, 15:20
Official
Good day 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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