1 reviews | Active since May 2011

16 Sept 2015, 23:44

Why billed privately instead of etag?

Hi, I had a private etag before I got the etag from my employer which was issued by standard bank on 2014-03-31 with number ***08 121Hi, I had a private etag before I got the etag from my employer which was issued by standard bank on 2014-03-31 with number ***08 1218. After receiving the etag, I cancelled the old one which was also a difficult task. Now I have received 3 odd bills billed to my registration number BN 92 HS GP since April 2014. Why does your system not work properly and you guys are billing me instead of this etag that beeps every time I go below a toll gate. Please cancel the bills that was sent to me and you should rather bill standard bank for those invoices not me as the etag was issued to me before you billing me privately. The etag that was cancelled before me using the etag from office was ***94 5274. The 3 invoices I have received are against my registration number certificate 40242bbcy0000 for MISRA CC.8. After receiving the etag, I cancelled the old one which was also a difficult task. Now I have received 3 odd bills billed to my registration number BN 92 HS GP since April 2014. Why does your system not work properly and you guys

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Replies (1)
Standard Bank
Standard Bank's reply17 Sept 2015, 11:02
Official
Hello chinu267,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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