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BonJovi B
1 reviews | Active since May 2011
18 Dec 2023, 14:54
why am i being prevented from transferring funds from my access bond?
Why am I being prevented from transferring funds out of my home loan access bond into my current account if there is enough funds available in my home loan access bond?
Helpful (0)
Replies (16)0
Replies (16)
Standard Bank's replyOfficial
18 Dec 2023, 15:15Dear Bonjovi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply18 Dec 2023, 15:15
Official
Dear Bonjovi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
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BonJovi B's updateReviewer Update
18 Dec 2023, 20:47How can Nomsa Gougoh at home loans tell me that she can see a home loan with access bond of R1 500 000 was given to me in May 2023 but there is no evidence that I used any of the funds. When I ask her how much funds is in the home loan account then she says R700 000? When I then ask her what happened to the remaining R800 000 then she says she does not know. Do you have clowns working in home loans?
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BonJovi B's update18 Dec 2023, 20:47
Reviewer Update
How can Nomsa Gougoh at home loans tell me that she can see a home loan with access bond of R1 500 000 was given to me in May 2023 but there is no evidence that I used any of the funds. When I ask her how much funds is in the home loan account then she says R700 000? When I then ask her what happened to the remaining R800 000 then she says she does not know. Do you have clowns working in home loans?
Standard Bank's replyOfficial
19 Dec 2023, 06:56Good day Bonjovi
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Dec 2023, 06:56
Official
Good day Bonjovi
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
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BonJovi B's updateReviewer Update
19 Dec 2023, 10:13I am still waiting for someone to activate my access bond. You cannot activate my access bond and then just randomly decide to disable it again. I am not in arrears on the home loan. ACTIVATE IT AGAIN!!!!!
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BonJovi B's update19 Dec 2023, 10:13
Reviewer Update
I am still waiting for someone to activate my access bond. You cannot activate my access bond and then just randomly decide to disable it again. I am not in arrears on the home loan. ACTIVATE IT AGAIN!!!!!
Standard Bank's replyOfficial
19 Dec 2023, 10:34Good day Bonjovi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Dec 2023, 10:34
Official
Good day Bonjovi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
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BonJovi B's updateReviewer Update
19 Dec 2023, 10:42Right now Standard Bank wants to charge me R6 037.50 to activate the access bond again. YOU CANNOT CHARGE ME TWICE!!!!!!!
I submitted my access bond application on 2023-05-22. The access bond was then granted. I transferred R801 000 of these funds to purchase two investment properties. PLEASE DO NOT TELL ME THAT AN ACCESS BOND WAS NEVER GRANTED CAUSE HOW ELSE COULD I HAVE TRANSFERRED FUNDS OUT OF MY HOME LOAN???????
Is Standard Bank now starting to ***** my money????
I submitted my access bond application on 2023-05-22. The access bond was then granted. I transferred R801 000 of these funds to purchase two investment properties. PLEASE DO NOT TELL ME THAT AN ACCESS BOND WAS NEVER GRANTED CAUSE HOW ELSE COULD I HAVE TRANSFERRED FUNDS OUT OF MY HOME LOAN???????
Is Standard Bank now starting to ***** my money????
BB
BonJovi B's update19 Dec 2023, 10:42
Reviewer Update
Right now Standard Bank wants to charge me R6 037.50 to activate the access bond again. YOU CANNOT CHARGE ME TWICE!!!!!!!
I submitted my access bond application on 2023-05-22. The access bond was then granted. I transferred R801 000 of these funds to purchase two investment properties. PLEASE DO NOT TELL ME THAT AN ACCESS BOND WAS NEVER GRANTED CAUSE HOW ELSE COULD I HAVE TRANSFERRED FUNDS OUT OF MY HOME LOAN???????
Is Standard Bank now starting to ***** my money????
I submitted my access bond application on 2023-05-22. The access bond was then granted. I transferred R801 000 of these funds to purchase two investment properties. PLEASE DO NOT TELL ME THAT AN ACCESS BOND WAS NEVER GRANTED CAUSE HOW ELSE COULD I HAVE TRANSFERRED FUNDS OUT OF MY HOME LOAN???????
Is Standard Bank now starting to ***** my money????
BB
BonJovi B's updateReviewer Update
19 Dec 2023, 10:43Right now Standard Bank wants to charge me R6 037.50 to activate the access bond again. YOU CANNOT CHARGE ME TWICE!!!!!!!
I submitted my access bond application on 2023-05-22. The access bond was then granted. I transferred R801 000 of these funds to purchase two investment properties. PLEASE DO NOT TELL ME THAT AN ACCESS BOND WAS NEVER GRANTED CAUSE HOW ELSE COULD I HAVE TRANSFERRED FUNDS OUT OF MY HOME LOAN???????
Is Standard Bank now starting to ***** my money????
I submitted my access bond application on 2023-05-22. The access bond was then granted. I transferred R801 000 of these funds to purchase two investment properties. PLEASE DO NOT TELL ME THAT AN ACCESS BOND WAS NEVER GRANTED CAUSE HOW ELSE COULD I HAVE TRANSFERRED FUNDS OUT OF MY HOME LOAN???????
Is Standard Bank now starting to ***** my money????
BB
BonJovi B's update19 Dec 2023, 10:43
Reviewer Update
Right now Standard Bank wants to charge me R6 037.50 to activate the access bond again. YOU CANNOT CHARGE ME TWICE!!!!!!!
I submitted my access bond application on 2023-05-22. The access bond was then granted. I transferred R801 000 of these funds to purchase two investment properties. PLEASE DO NOT TELL ME THAT AN ACCESS BOND WAS NEVER GRANTED CAUSE HOW ELSE COULD I HAVE TRANSFERRED FUNDS OUT OF MY HOME LOAN???????
Is Standard Bank now starting to ***** my money????
I submitted my access bond application on 2023-05-22. The access bond was then granted. I transferred R801 000 of these funds to purchase two investment properties. PLEASE DO NOT TELL ME THAT AN ACCESS BOND WAS NEVER GRANTED CAUSE HOW ELSE COULD I HAVE TRANSFERRED FUNDS OUT OF MY HOME LOAN???????
Is Standard Bank now starting to ***** my money????
Standard Bank's replyOfficial
19 Dec 2023, 10:58Hi Bonjovi
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Dec 2023, 10:58
Official
Hi Bonjovi
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
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BonJovi B's updateReviewer Update
19 Dec 2023, 11:00I have completed and submitted an access bond application way back on 2023-05-22
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BonJovi B's update19 Dec 2023, 11:00
Reviewer Update
I have completed and submitted an access bond application way back on 2023-05-22
Standard Bank's replyOfficial
19 Dec 2023, 11:05Hi Bonjovi
Thank you for the details.
Our team will be in touch.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our team will be in touch.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Dec 2023, 11:05
Official
Hi Bonjovi
Thank you for the details.
Our team will be in touch.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our team will be in touch.
Kind regards
Standard Bank Hello Peter Team
***
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BonJovi B's updateReviewer Update
19 Dec 2023, 12:41why is nobody getting in touch with me?????????
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BonJovi B's update19 Dec 2023, 12:41
Reviewer Update
why is nobody getting in touch with me?????????
Standard Bank's replyOfficial
19 Dec 2023, 12:49Standard Bank's reply19 Dec 2023, 12:49
Official
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BonJovi B's updateReviewer Update
19 Dec 2023, 12:55stop saying your team will be in touch when nobody is doing anything to resolve the issue. I have now started reaching out to other banks to find out if they are interested in financing my investment properties. Why should I tolerate this pathetic service from standard bank. You do not service my business
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BonJovi B's update19 Dec 2023, 12:55
Reviewer Update
stop saying your team will be in touch when nobody is doing anything to resolve the issue. I have now started reaching out to other banks to find out if they are interested in financing my investment properties. Why should I tolerate this pathetic service from standard bank. You do not service my business
Standard Bank's replyOfficial
19 Dec 2023, 12:58Hi Bonjovi
Our team is looking into the matter, please allow them and we will get back to you.
Kindest regards,
Our team is looking into the matter, please allow them and we will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply19 Dec 2023, 12:58
Official
Hi Bonjovi
Our team is looking into the matter, please allow them and we will get back to you.
Kindest regards,
Our team is looking into the matter, please allow them and we will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
BB
BonJovi B's updateReviewer Update
19 Dec 2023, 13:01Your team needs to stop looking into the matter. I completed and submitted my access bond application back in 2023-05-22. I already send through the proof. Now your teams needs to activate my access bond immediately. This is not rocket science
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BonJovi B's update19 Dec 2023, 13:01
Reviewer Update
Your team needs to stop looking into the matter. I completed and submitted my access bond application back in 2023-05-22. I already send through the proof. Now your teams needs to activate my access bond immediately. This is not rocket science
Standard Bank's replyOfficial
19 Dec 2023, 13:04Hi Bonjovi
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply19 Dec 2023, 13:04
Official
Hi Bonjovi
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team