DS
Daniel S

1 reviews | Active since Feb 2019

15 Mar 2019, 10:22

Why am I been charged for cash deposit at a ATM

I complained about getting charged for doing a cash deposit at a ATM. Standardbank rep**** with a bank pricing form???? My complaint was why do I get charged for cash deposit at a ATM when no teller is involved but a machine doing all the work. My complain had nothing to do with pricing, I wanted to know how can Standardbank charge me for a cash deposit done by a machine. REALLY??

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Replies (2)
Standard Bank
Standard Bank's reply15 Mar 2019, 11:01
Official
Hi Daniel

Thank you for your comment.

We will look into this matter and  contact you as soon as possible.

Regards,
Complaint Resolution Centre
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DS
Daniel S's update15 Mar 2019, 16:04
Reviewer Update
Thank you.