MM
Mzwandile M

1 reviews | Active since Jun 2022

07 Nov 2022, 07:06

Why

Standard Bank does it again, after complaining about not being able to access my account, they closed all my accounts with funds in them. So now what will happen to my funds? Does it belong to them? Worse, even on the app, all accounts have been removed on my profile. So if the bank decides to close my account, why not return my money or ask for other bank details so they can transfer?

0
Replies (5)
Standard Bank
Standard Bank's reply07 Nov 2022, 07:35
Official
Hi Mzwandile

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team *** 
MM
Mzwandile M's update07 Nov 2022, 09:00
Reviewer Update
I've been getting that for the past 4 weeks now but nothing done
Standard Bank
Standard Bank's reply07 Nov 2022, 09:08
Official
Hi Mzwandile

Please allow our team to follow up and get back to you. We apologies for the delay.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
MM
Mzwandile M's update08 Nov 2022, 15:40
Reviewer Update
Good day.
So what's the turnaround time?
Standard Bank
Standard Bank's reply08 Nov 2022, 15:57
Official
Good Day Mzwandile 

We do apologise for the delayed response.

We will get our consultants to revert to you.

KInd Regards 
Standard Bank Hello Peter Team
***