AT
Awie T

1 reviews | Active since Aug 2016

05 Aug 2016, 12:36

Why?

<p>Standard Bank, why do I suddenly have to enter an OTP when I login to my online banking profile without having received any notification of a change to the online login process? Why does your online banking platform keep on asking me to install Rapport Trusteer when I already have it on my computer? Why do you get people to phone me before eight in the morning from private numbers trying to sell me stuff I DO NOT WANT? WHY?</p>

0
Replies (2)
Standard Bank
Standard Bank's reply08 Aug 2016, 13:34
Official

Good day Awie Thompson

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********

Best regards,

AT
Awie T's update16 Aug 2016, 03:30
Reviewer Update

I sent you the requested details and have heard nothing since?