TM
Tshepho M
1 reviews | Active since Jun 2013
04 Apr 2024, 06:15
Who is who?
This is not a review but a suggestion. Why do you guys have a generic email address. Today I am communicating with "X", tomorrow "Y". Why not have one person dealing with the query from start to finish.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Apr 2024, 07:08Hi Tshepho
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply04 Apr 2024, 07:08
Official
Hi Tshepho
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
04 Apr 2024, 18:53Hi Tshepho
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply04 Apr 2024, 18:53
Official
Hi Tshepho
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
09 Apr 2024, 12:48Hi Tshepho
We hope you're well.
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply09 Apr 2024, 12:48
Official
Hi Tshepho
We hope you're well.
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team