EC
Emmerentia C
1 reviews | Active since Feb 2016
05 Nov 2022, 18:59
WHO IS TO BLAME????
I placed an order with 60Sixty on 29th October. The initial amount still not back in my account. Standard Bank was supposed to void within 1-3 business days. We have passed 5 days and still no refund. Standard Bank blames Checkers and vice versa. In the meantime I am the one left with no funds. UNACCEPTABLE!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
06 Nov 2022, 08:38HI Emmerentia
This is not the level of service we strive for. We understand your frustration and would like to help. We would like to get you sorted as soon as possible.
Our team will be in touch.
Kind Regards
Standard Bank Help Centre
***
***
Standard Bank's reply06 Nov 2022, 08:38
Official
HI Emmerentia
This is not the level of service we strive for. We understand your frustration and would like to help. We would like to get you sorted as soon as possible.
Our team will be in touch.
Kind Regards
Standard Bank Help Centre
***
***
Standard Bank's replyOfficial
06 Nov 2022, 12:14 Hi Emmerentia
Thank you for taking my call. The Chargeback Service request has been logged successfully. The reference number is *** , expect feedback on 2022-11-08.
Thank you for taking my call. The Chargeback Service request has been logged successfully. The reference number is *** , expect feedback on 2022-11-08.
Kind Regards
Standard Bank Help Centre
***
***
Standard Bank's reply06 Nov 2022, 12:14
Official
Hi Emmerentia
Thank you for taking my call. The Chargeback Service request has been logged successfully. The reference number is *** , expect feedback on 2022-11-08.
Thank you for taking my call. The Chargeback Service request has been logged successfully. The reference number is *** , expect feedback on 2022-11-08.
Kind Regards
Standard Bank Help Centre
***
***
EC
Emmerentia C's updateReviewer Update
09 Nov 2022, 08:39Good Morning. Matter solved and money in my bank account. A special thanks to Aysha Wadiwala who went the extra mile to make this happen. THANK YOU!!
EC
Emmerentia C's update09 Nov 2022, 08:39
Reviewer Update
Good Morning. Matter solved and money in my bank account. A special thanks to Aysha Wadiwala who went the extra mile to make this happen. THANK YOU!!
Standard Bank's replyOfficial
09 Nov 2022, 08:53Hello Emmerentia
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Aysha.
Kind Regards
Standard Bank Help Centre
***
***
Standard Bank's reply09 Nov 2022, 08:53
Official
Hello Emmerentia
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Aysha.
Kind Regards
Standard Bank Help Centre
***
***