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Laura L
1 reviews | Active since Dec 2021
06 Aug 2025, 15:12
Who is ****ming who? Where is the money?
Please explain how in 2025 an EFT payment of 170.56 GBP can get lost if the deposit was made into the SWIFT account with the correct details as per the retailer? The transaction was to be cleared 30th July and be paid into Ericssons Mattress and Pine for a bed? Now I am thinking WHO is the *****? WHERE is the amount of 3959.10 ZAR ?
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Replies (2)
Standard Bank's replyOfficial
06 Aug 2025, 15:14Dear Laura,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Aug 2025, 15:14
Official
Dear Laura,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Laura L's updateReviewer Update
06 Aug 2025, 17:07Thank you very much for your response ! An owner and signatory of the business, who is out of the country finally responded to your email, and verified the payment, so I am looking forward to a very anticipated good sleep on Friday night and many more.
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Laura L's update06 Aug 2025, 17:07
Reviewer Update
Thank you very much for your response ! An owner and signatory of the business, who is out of the country finally responded to your email, and verified the payment, so I am looking forward to a very anticipated good sleep on Friday night and many more.