Where is my money (Reversal of debit catastrophic problem)

Item: Standard Bank
Rating: 1
Author: Allister S

Terrible service that cannot be accepted by a bank that I place all my financial assets with, if such a simple thing can not be rectified such as reversing a payment, Than what will happen if anything goes wrong with my house or car.

I need a debit reversed and that cannot be done. SMS for Mothers day can be sent but my reverse form gets submitted a week late lmao!!!

I need this rectified as I am in a bad state financially because of this negligence.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

07 May 2019, 08:37

Hi Allister

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply07 May 2019, 08:37

Official

Hi Allister

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

09 May 2019, 14:54

Dear Allister Selinda

Thank you once again for posting your comments.

We are attending to this matter with regards to the your first review that you loaded.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply09 May 2019, 14:54

Official