Where is my money

Item: Standard Bank
Rating: 1
Author: Pateka M

I used to hear of instant money ****s not getting your money till it happened to me,i registered and checked the money before going to the mall,the voucher was there.Went to Pep parow centre assisted by Dineo . She said the voucher is not going through and tried again,went through and put pin.a slip came out with error 6. .she said i must go to the atm,when i get there the atm says no voucher on this number

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

08 Dec 2023, 06:59

Hi Pateka

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply08 Dec 2023, 06:59

Official

Hi Pateka

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's replyOfficial

11 Dec 2023, 14:34

Hi Pateka

We hope you're well.

We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can contact you at your convenience.

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.

Kindest regards,

Standard Bank social media Team

Standard Bank's reply11 Dec 2023, 14:34

Official

Hi Pateka

We hope you're well.

We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can contact you at your convenience.

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.

Kindest regards,

Standard Bank social media Team