LB
Lizette B

1 reviews | Active since Feb 2015

27 Nov 2025, 12:37

Where are my funds???

Seriously, it would be wonderful if Foreign exchange actually replies to their emails. I am sick and tired of having issues every single month with my international payment, I email but no answer for a week, I phoned but these agents are NEVER available. I want this sorted out today.

0
Replies (6)
Standard Bank
Standard Bank's reply27 Nov 2025, 12:40
Official
Dear Lizette, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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LB
Lizette B's update27 Nov 2025, 12:50
Reviewer Update
I got a. Email stating Standard Bank has rep**** but there is no reply here???
LB
Lizette B's update27 Nov 2025, 13:44
Reviewer Update
Any news?
LB
Lizette B's update27 Nov 2025, 14:01
Reviewer Update
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LB
Lizette B's update27 Nov 2025, 15:18
Reviewer Update
I need answers please
Standard Bank
Standard Bank's reply28 Nov 2025, 09:00
Official
Dear Lizette,

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance. 

Kindest regards, 
Standard Bank Hello Peter Team 
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