SE
Sophia E
1 reviews | Active since Mar 2014
16 Mar 2015, 16:25
When will the systems be in working order
I went to FICA my account on 28 February 2015. On 16 March 2015 my account is still not FICA'ed because \ the system is not online"I cannot do internet banking as the documents I gave on 28 February 2015 could not scan???? to the FICA department?? because the lines were off.??<br> While we were sitting with the customer services today"
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Standard Bank's replyOfficial
17 Mar 2015, 13:14Hello SoekieP,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Mar 2015, 13:14
Official
Hello SoekieP,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***