JS
Johan S
1 reviews | Active since Jul 2021
01 Mar 2025, 16:45
When is "Later"
how many times must I ask for transfer between accounts to do a transfer? It is four days now and 3 requests later and I still get an "oops, there is a problem.Please try again later. No explanation. THREE days! When is "later"
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
01 Mar 2025, 16:47 Dear Johan S,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Mar 2025, 16:47
Official
Dear Johan S,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Mar 2025, 17:52Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply01 Mar 2025, 17:52
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
JS
Johan S's updateReviewer Update
01 Mar 2025, 20:31No comment. Your promise was empt:
We are experiencing technical problems. Please try again later.
We are experiencing technical problems. Please try again later.
JS
Johan S's update01 Mar 2025, 20:31
Reviewer Update
No comment. Your promise was empt:
We are experiencing technical problems. Please try again later.
We are experiencing technical problems. Please try again later.
JS
Johan S's updateReviewer Update
01 Mar 2025, 21:07I am lying in a bed in a hospital without Wifi after a pacemaker implant. There is no WIFI.
My South African number is ***and my Spanish number is +***It is troublesome but we have both phones with us. Call anytime
Our accounts were recently confirmed as up to date.and we are far from overdrawn.
This is desperate. The costs are running up and thy ant money before the discharge m.
PLEASE do something,
Johan and Maria Smuts
My South African number is ***and my Spanish number is +***It is troublesome but we have both phones with us. Call anytime
Our accounts were recently confirmed as up to date.and we are far from overdrawn.
This is desperate. The costs are running up and thy ant money before the discharge m.
PLEASE do something,
Johan and Maria Smuts
JS
Johan S's update01 Mar 2025, 21:07
Reviewer Update
I am lying in a bed in a hospital without Wifi after a pacemaker implant. There is no WIFI.
My South African number is ***and my Spanish number is +***It is troublesome but we have both phones with us. Call anytime
Our accounts were recently confirmed as up to date.and we are far from overdrawn.
This is desperate. The costs are running up and thy ant money before the discharge m.
PLEASE do something,
Johan and Maria Smuts
My South African number is ***and my Spanish number is +***It is troublesome but we have both phones with us. Call anytime
Our accounts were recently confirmed as up to date.and we are far from overdrawn.
This is desperate. The costs are running up and thy ant money before the discharge m.
PLEASE do something,
Johan and Maria Smuts
Standard Bank's replyOfficial
02 Mar 2025, 08:27Dear Johan
Our team will be in touch with further feedback.
Please be on the look out for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will be in touch with further feedback.
Please be on the look out for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Mar 2025, 08:27
Official
Dear Johan
Our team will be in touch with further feedback.
Please be on the look out for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will be in touch with further feedback.
Please be on the look out for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
03 Mar 2025, 13:32Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply03 Mar 2025, 13:32
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
03 Mar 2025, 17:16Dear Customer,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Mar 2025, 17:16
Official
Dear Customer,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***